PRIVACY POLICY
PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from https://relatableclo.com.
PERSONAL INFORMATION COLLECTED
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone and some of the cookies that are installed on your device. In addition, when you browse the Site, we collect information about the individual web pages or products you visit, the web sites or search terms that brought you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information".
Nous recueillons les Informations sur l'appareil à l'aide des technologies suivantes :
COOKIES
Here is a list of the cookies we use. We've listed them here so you can choose whether or not to allow them.
_session_id, unique session identifier, allows Shopify to store information about your session (referrer, referring page, etc.).
_shopify_visit, no data retained, persists for 30 minutes since last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
_shopify_uniq, no data held, expires at midnight (depending on visitor location) the following day. Calculates the number of visits to a store per unique customer.
cart, unique identifier, persists for 2 weeks, stores your shopping cart information.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the store has a password, used to determine whether the current visitor has access.
- Log files" track Site activity and collect data such as your IP address, the type of browser you use, your Internet service provider, your referring and exit pages, and your timestamp data (date and time).
- Web beacons", "tags" and "pixels" are electronic files that record information about how you browse the Site.
In addition, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit card numbers (PayPal, Apple Pay, Google Pay, Visa, Shop Pay), e-mail address and telephone number. This automatically collected information is referred to as "Order Information".
When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
In general, we use the Order Information we collect to process any order placed through the Site (including processing your payment information, arranging shipment of your order and providing you with invoices and/or order confirmations). In addition, we use Order Information to:
communicate with you
assess potential fraud or risk; and
where it corresponds to the preferences you have communicated to us, to provide you with information or advertising about our products or services.
We use the Device Information (in particular your IP address) we collect to assess potential fraud or risks and, more generally, to improve and optimize our Site (for example, by generating analyses of how our customers browse and interact with the Site, and to evaluate the success of our advertising and marketing campaigns).
We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store - to learn more about how Shopify uses your Personal Information, please visit: https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to better understand how our customers use the Site - to learn more about how Google uses your Personal Information, please visit: https://www.google.com/intl/fr/policies/privacy/. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information that we receive, or to protect our rights.
As noted above, we use your Personal Information to provide you with targeted advertising or marketing messages that we believe may be of interest to you. To find out more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can refuse targeted advertising here:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://about.ads.microsoft.com/fr-fr/ressources/politiques/annonces-personnalisees
In addition, you can opt-out of some of these services by visiting the Digital Advertising Alliance opt-out portal at https://optout.aboutads.info/?c=3&lang=fr.
DO NOT FOLLOW
Please note that we do not modify our Site's data collection and use practices when we detect a "Do Not Track" signal on your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the details below.
Furthermore, if you are a European resident, please note that we process your information in order to fulfil our contractual obligations to you (for example if you place an order on the Site) or to pursue our legitimate business interests, listed above. Please also note that your information will be transferred outside Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we keep your Order Information on file unless and until you request us to delete it.
CHANGES
We may amend this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
CONTACT US
To find out more about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by e-mail at contact@relatableclo.com, or by post at the following address:
17bis Rue Vaugelas, Annecy, 74000, France